Introduction

Fieldbase Services Limited (“Fieldbase”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of users of our Fieldbase Mobile Tracker App (the “App”). This Privacy Policy (the “Policy”) describes how we collect, use, disclose, and protect personal information in connection with the App. The App is intended for use by authorised engineers and personnel of Fieldbase to manage customers and activities related to the installation of Starlink and other devices.

Eligibility

The App is intended for individuals who are 18 years of age or older. If you are under the age of 18, you are not permitted to register for, access, or use the App. Any use of the App by someone under 18 is unauthorised and a violation of this Policy.

Consent

By using the App or providing your information through it, you agree to the collection and use of your information as described in this Policy. If you do not agree with how your personal information will be used, please do not use the App or provide any information through it.

Information Collection and Use

The following tables detail the categories of personal data collected by the App, the manner of collection, whether it's processed ephemerally, the requirement for collection, and the purposes for which it is collected:

Personal Info

Data Type Collected Ephemeral Processing Collection Required Purposes of Collection
Name Yes No Yes App functionality, fraud prevention, security, and compliance, personalisation, and account management
Email address Yes No Yes App functionality, fraud prevention, security, and compliance, personalisation, account management, analytics, and developer communications
User IDs Yes No Yes App functionality, fraud prevention, security, and compliance, personalisation, account management, and developer communications
Address Yes Yes Yes App functionality, fraud prevention, security, and compliance, personalisation, account management, analytics, and developer communications
User IDs Yes No Yes App functionality, fraud prevention, security, and compliance, personalisation, account management, and developer communications

Location

Data Type Collected Ephemeral Processing Collection Required Purposes of Collection
Approximate location Yes Yes Yes App functionality, fraud prevention, security, and compliance, personalisation, account management, and analytics.
Precise location Yes Yes Yes App functionality, fraud prevention, security, and compliance, personalisation, account management, and analytics.

Photos and Videos

Data Type Collected Ephemeral Processing User Choice for Collection Purposes of Collection
Photos Yes No Yes App functionality, personalisation, account management, and analytics.
Videos Yes No Yes App functionality, personalisation, and account management.

App Info and Performance

Data Type Collected Ephemeral Processing User Choice for Collection Purposes of Collection
Crash logs Yes Yes Yes App functionality, personalisation, and account management.
Diagnostics Yes Yes Yes App functionality, personalisation, and account management.

App Activity

Data Type Collected Ephemeral Processing User Choice for Collection Purposes of Collection
App interactions Yes Yes Yes App functionality, personalisation, account management, and analytics.

Device or Other IDs

Data Type Collected Ephemeral Processing User Choice for Collection Purposes of Collection
Device or other IDs Yes Yes Yes App functionality, personalisation, account management, and analytics.